Skip to main content
Soupergirl Help Center home page
Submit a request
Sign in
  1. Soupergirl
  2. Customer FAQ

Customer FAQ

S.I.P Club

  • When is the new menu available?
  • What is the S.I.P Club?
  • Can I change my order frequency?
  • Is there a deadline to make edits to my box?
  • How do I change my menu?
  • How to Change the Date or skip my Next Order

Placing an Order

  • Why won't my gift card work?
  • Why can’t I put in an order? What’s the order minimum?
  • How do I set up an account?
  • What do I do if my order processed but I want to make changes?
  • Can I place an order for pick-up?
  • Do you offer subscriptions?
See all 8 articles

Delivery

  • Why don’t you deliver to my area?
  • Are there delivery or shipping fees?
  • What should I do if my shipment doesn't arrive?
  • When will my order arrive?
  • Do I need to be home to receive my delivery?
  • How are the soups delivered?
Soupergirl
Powered by Zendesk