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When is the new menu available?
What is the S.I.P Club?
Can I change my order frequency?
Is there a deadline to make edits to my box?
How do I change my menu?
How to Change the Date or skip my Next Order
Placing an Order
Why won't my gift card work?
Why can’t I put in an order? What’s the order minimum?
How do I set up an account?
What do I do if my order processed but I want to make changes?
Do you offer subscriptions?
What is your refund policy?
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Where do you deliver?
Are there delivery or shipping fees?
What should I do if my shipment doesn't arrive?
When will my order arrive?
Do I need to be home to receive my delivery?
How are the soups delivered?
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