Ellen Silverstein

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  • What do I do if my order processed but I want to make changes?

    Once your order has been processed, you can no longer edit from your dashboard.  Please email us at delivery@thesoupergirl.com with your requested change and we will do our best to make that happen

  • Are your menu items safe for children? Pregnant women?

    You bet! We have a program that is great for pregnant women and new moms. We take the thought out of cooking and ensure that you and your baby are getting essential nutrition. The pureed soups are ...

  • When will my order arrive?

    If you live in our local courier delivery zone (you'll be notified when placing your order), you can choose between delivery on Sunday and Wednesday. If we are shipping your order, your package wil...

  • Do you cater?

    We do! Please email hello@thesoupergirl.com for more details.  We can't wait to be a part of your upcoming event.

  • How do I set up an account?

    Simply place an order on our website! There, you'll be promoted to set up a subscription account that you can pause and edit at any time.  

  • Is there a deadline to make edits to my box?

    Yes!  All updates to your box must be made by Thursday at 11:59 PM EST for delivery the following Sunday or Wednesday (your choice!).

  • How do you ensure food safety?

    At Soupergirl, food safety is a part of our company culture. Every day. We follow strict guidelines from the FDA and the MD Dept of Health. Our company is also audited annually by an independent fo...

  • How to Change the Date or skip my Next Order

    To reschedule your next order, head to the menu page and log in to your account.  From there you can view your menu and delivery schedule. Make any changes you'd like before midnight on Thursday ea...

  • When is the new menu available?

    Our menu goes live each week on Friday morning. Order anytime before the following Thursday at midnight to receive your order on Sunday or Wednesday (you choose!).

  • Do you offer subscriptions?

    Why yes we do!  To start a subscription, place your first order, and you'll be prompted at checkout to start a subscription. Save money AND the headache of wondering what you'll eat each week!